Performed a System Restore from Safe Mode with Networking: I tried reversing these to see if a difference, saw no difference Crystal Disk Info: Status - all looks good.īios Settings: (left settings as shown below - changed some and tested, did not change anythingīoot Mode: UEFI - also tried legacy, did not change results Process Explorer - with Virus Total - everything looked good. Adwcleaner: Only a few registry entries deleted.
Ccleaner: Not much to clean up, Registry very few itemsĭisabled most Start Up programs - later enabled all I had disabled - rebooted - still problem.ĭeleted Pc Matic and all related products.
Ran the below utilities to clean up computer. Booted up in Safe Mode with Networking (regular Safe Mode also works) and the system came up.Ī. F12 Boot: Ran diagnostic - everything came up clean.ģ. UBCD: Run Dsrfix v 3.12 - Run with DSRFIX /f - alert reference partition table not in sync. Other Rescue Disks (Hirens and UBCD) - not very successful running anything. Rebooted: Still receive: Inaccessible_Boot_Device Ran WindowsUnlocker: Found 2 suspicious registry values and deleted them Registry Editor: Verified explorer.exe value is in Shell.ī. On menu - Computer - shows all files on hard drive Used several Rescue disks to trouble shoot.Ī. I believe it probably deleted a windows file or corrupted/deleted one or more Registry Entries.
In researching PC Matic I discovered it is a Registry Cleaner. The customer replaced Kaspersky anti virus with PC Matic. I have been working on it for several days - below I have listed steps taken so far with the results. Last week the computer stopped booting with the Error Code: Inaccessible Boot Device. He bought it with Win 8.1 and in December 2015 downloaded and installed Win 10. A customer has a XPS 8700 Dell Desktop computer.
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